OptionPay Frequently Asked Questions (FAQs)

WHAT IS OptionPay?
OptionPay is a payment card system the City of Parksville uses for its online credit/debit card transactions for property taxes and utilities. You can find out more information about OptionPay by visiting their website

IS THERE AN ADDED FEE FOR USING OptionPay TO PAY CITY OF PARKSVILLE BILLS WITH MY CREDIT CARD?
Yes. All transactions carried out through OptionPay follow a tiered fee schedule, starting at a minimum fee of $2. To see the full fee schedule for using this payment option, visit their fee schedule.

WHY IS THERE AN ADDED FEE TO PAY WITH CREDIT CARD?
The fees are administered through the OptionPay program for the use of their service and not through the City of Parksville.

IS MY CREDIT CARD INFORMATION SECURE WITH THIS PROGRAM?
OptionPay provides information on their security measures. Please note that the City of Parksville takes no responsibility for, and accepts no liability, in the event of security breaches, technical difficulties, or other issues which may arise from your use of OptionPay. All users accept responsibility for their use of this service and do so at their own risk.

Click the button below to make a payment now via OptionPay. Ensure you select the correct Payment Type and enter all information correctly.

QUESTIONS? Contact us at cashier@parksville.ca or 250 248-6144