May 30, 2023

Operations Department

Operations Department

The operations department provides a variety of services which enhance the daily lives of Parksville residents and is responsible for municipal roads including ice and snow control, street lighting and traffic signals, maintenance of City parks and nature trails, the City’s fleet and municipally owned properties as well as our water distribution system, sewage collection system and drainage facilities.

Operations employees are responsible for maintaining the municipal roads, water and sewer systems in safe operating condition. This department also receives requests to repair potholes, traffic signs, water mains, sewers and sidewalks.

The operations department is responsible for the following services:

    • Boulevard tree pruning, tree removal
    • Catch basins, manhole repairs
    • Irrigation systems
    • Municipal buildings and fleet
    • Parks
    • Roads, streets, sidewalks and pathways
    • Sanitary sewer system, storm sewers
    • Snow and ice control on public streets
    • Spring and fall chipping program
    • Street sweeping, street lighting, paving and patching
    • Traffic signs, line painting

Hours of operation
     8 am to 4 pm, Monday to Friday
     Access to operations yard by appointment only. Please contact 250 248-5412 or

General Inquiries

250 248-5412 1116 Herring Gull Way
PO Box 1390
Parksville, BC V9P 2H3

Afterhours emergency

250 248-6144   4 pm to 8 am, Monday - Friday
Saturdays, Sundays, holidays
Director of Operations
    Belinda Woods
250 947-2213  
Manager of Operations
    Jamie Arden
250 951-4122  
Manager of Utilities
    Heidi Cao
250 951-2477  
Manager of Special Projects
     Graham Gidden
250 947-2219  
250 248-6650  
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