City Services - COVID-19
GRADUAL RETURN TO SERVICES
We are focusing on the essential services our residents rely upon and will continue to exercise an abundance of caution as we provide limited in-person services. We will follow the direction of the Provincial Health Officer and continue to monitor public demand for in-person services with a view to offering more services in July.
FINANCE DEPARTMENT NOW OPEN
At this time, the City of Parksville is offering limited services to the public. The finance department is open to accept property tax payments, utility payments and to process homeowner grants only. We will not issue garbage tags, bus passes or dog tags in June. All other City business is by appointment only.
Monday to Friday – 9 am to noon and 1 pm to 3 pm
VISITING PARKSVILLE CIVIC AND TECHNOLOGY CENTRE (100 Jensen Avenue East)
At this time, walk-in services are not available. If you wish to book and appointment with a City staff member, call 250 248-6144 or refer to the contact info on our website. Residents should continue to access services electronically.
Should you wish to contact the other services in the Parksville Civic and Technology Centre, please call:
|Vancouver Island University||250 248-2096|
|School District #69||250 248-4241|
|Vancouver Island Public Library||250 248-3841|
GUIDELINES WHEN VISITING PARKSVILLE CIVIC AND TECHNOLOGY CENTRE BUILDING
When visiting the building, please be respectful of others and patient as there will be delays during this transitional period. A security person will assist with instructions upon entry to the building and will answer any questions you might have about the process.
- The number of people in the building at one time is limited and it may be necessary to queue on the Jensen Avenue sidewalk.
- Jensen Avenue East is the designated entrance-only and the south door by the Cenotaph is the designated exit-only door.
- Washrooms remain closed to the public.
- To ensure safe transition, visitors will be required to take a number of steps. Physical distance markers will indicate flow, hand sanitizer is provided and procedures will be provided upon entry to building.
- Most importantly, respect safety protocols – wash/sanitize hands thoroughly and often, cover your cough or sneeze, limit your time if others are waiting and stay home if sick.
Entrance to the building is from Jensen Avenue only.
Meetings are held in the Forum. To accommodate physical distancing and attendance of Council/staff, seating is extremely limited. The public is encouraged to avoid all in-person meetings. The City has provided specific instructions to be followed when attending a Council meeting. These guidelines can be viewed here.
Unless there is a reason to attend in person, please continue to view meetings from webcasting, livestreamed or archived. As well, comments may be emailed to email@example.com
OUTDOOR SPACES, EVENTS AND PHYSICAL DISTANCING
Outdoor spaces are open for casual use; please respect posted guidelines. Groups should be small (two to six) and physical distance of two metres. No special events with more than 50 people in City facilities are being booked and playgrounds remain closed at this time.
In addition to the off-leash dog park and skate park, the tennis courts in Springwood Park and the sports courts and lacrosse box in the Parksville Community Park are open for casual use only. In accordance with provincial guidance, there is no organized team play, training camps or competitive tournaments permitted at this time. Residents should view the ViaSport BC website for information about the various sports sectors.
Information and resources are available from Let's Talk Parksville
Please refer questions to firstname.lastname@example.org or call 250 248-6144.