Resident Surveys

As approved by Council, a marketing research firm conducted a telephone survey for the City of Parksville, canvassing 300 Parksville residents aged 19 years and older.
• News Release
• Survey Results
• Urban Systems Presentation to Council

The City recently conducted an online resident satisfaction survey receiving a total of 93 responses. 82% rated the overall value of services received from the City as excellent, very good or good and 91.5% rated the overall quality of life as excellent, very good or good. Unfortunately, there were insufficient completions to allow meaningful comparisons to the 2010 results. The results with comments are on the website. The comments were provided to City departments and to Council for their consideration. We requested only Parksville residents complete the survey and allowed the opportunity for more than one person at an email address to participate in order to accommodate more than one person per household. The results along with all comments are included here:
• Pages 1-24
• Pages 25-44
• Pages 45-55

The surveys were delivered by Canada Post unaddressed ad mail. A total of 1,919 surveys were returned during May 2010. The results, along with all comments provided by residents in the surveys, are included here.


SUMMARY OF SURVEY RESULTS

News Release - July 2010


GENERAL/BACKGROUND

• Question 1   Age category
• Question 2   Years lived in Parksville
• Question 3   Number in household
• Question 4   Housing types

COMMUNITY PLANNING

• Question 5   Perception of Parksville
• Question 6   Prior to Parksville
• Question 7   Neighbourhood
• Question 8   Good neighbourhood
• Question 9   Why Parksville
• Question 10  Growth
• Question 11  Growth
• Question 12  Change
• Question 13  Waterfront and beach
• Question 14  Attendance at City meetings
• Question 15  Official Community Plan
• Question 16  Enhancement of tourism industry
• Question 17  Farm land
• Question 18  Form and character
• Question 19  History and heritage
• Question 20  Sustainability and climate change
• Question 21  Recycling, conservation
• Question 22  Public transit
• Question 23  Public transit

RETAIL/COMMERCIAL

• Question 24  Parksville downtown
• Question 25  Island Highway/Community Park
• Question 26  Community Park
• Question 27  Shopping
• Question 28  Shopping
• Question 29  Shopping

RESIDENT SATISFACTION

• Question 30  Satisfaction with services
• Question 31  Value of services
• Question 32  Support for tax increase
• Question 33  Important issues
• Question 34  Quality of life

COMMUNICATIONS

• Question 35  Contact with City
• Question 36  Level of satisfaction
• Question 37  Comments/suggestions
• Question 38  Website
• Question 39  Website
• Question 40  Information needs
• Question 41  Information needs
• Question 42  Methods of communication
• Question 43  Methods of community consultation

CONCLUSION

• Question 44  Concluding comments/suggestions

• 2008 Results

For more information:

Debbie Tardiff, Communications Officer
250 954-3073
dtardiff@parksville.ca